Frequently Asked Questions
To prove our commitment to our values, and to stand by the quality of our work, we have come up with a guarantee for our clients that will leave your mind at ease knowing the right team is on the job. The guarantee features…
- 3 months after the projects completion, we will pay you a FREE maintenance visit to fix any defects and carry out required touch-ups, this visit is monitored using our systems and processes to ensure nothing is left out.
- At Renovate Me, we will guarantee that phone calls and emails from your assigned project manager will be responded to within 2 working days.
- We will leave your home as we found it, if not better, and will include in all projects a FREE builders clean upon completion valued at $500 on average.
- We will guarantee an open book policy when it comes to extras and any variations, which will be calculated on a ‘cost plus’ basis, with a $250 admin fee.
- We also will ensure everyone contracted under Renovate Me will pay you the respect and courtesies that you receive from us, we’ll treat your home as if it were our own. There will be no swearing onsite when you or your family is around and all lunch rubbish will be cleaned up and put into the waste bin. Not to mention you’ll always be greeted with a kind wave, smile and have any questions you have answered.
- Finally, as we’re members of the Certified Builders Association you can be assured your mind will be at ease knowing we are qualified and have the passion for a high standard workmanship as well. We are also able to access a Homefirst 10 year guarantee for your peace of mind.
If you would like to know more than see the link below to the Licensed Building Practitioner site:
Expertise, experience and a great attention to detail is how we can help manage your project so that the project doesn’t overrun.
You simply can’t afford to manage a project being careless, otherwise material costs, time and money will all start to rise causing a headache for you. This is why we stay on top of all our projects through the use of great systems, daily site logs, and project management charts to ensure the project progresses as it should. Of course the unexpected is always possible, such as a sudden found love for the new floor boards you have found underneath your carpet, so the we would simply add a separate quote for us to polish the floor boards and only when you have approved this would the work start.
There is no written formula for when you should involve a builder. It does however pay to involve a builder early on in your planning, as they can often set realistic goals for how long it would take to complete, and how much it would cost. This assists you by setting realistic expectations around your project so as not to be disappointed at the end. Involving a builder early on can also help by providing additional suggestions during the planning stage.
We do recommend this as being a member of the Certified Builders Association of New Zealand entitles you to benefits such as a 10 year Home First Guarantee as well as easing your mind that experienced professionals are working on your project.
It largely is dependant on the project. With a fixed price contract you can be sure about the price from early on and it can be really effective with new home builds as well as simple renovations. However, with large scale and complex renovations there can be projects where the price cannot be confirmed until the build is under way. For example, earth moving can be difficult to price until you start as you don’t know what lies beneath the surface. Wall and floor linings hold similar problems, as a builder cannot price for what he cannot see.
This is something you need to be aware of when comparing quotes as tagged items such as earth moving and re-lining might be more expensive down the road even though you got a reasonable starting price.
The simple answer is yes, as all building work (especially a new home or large renovation) requires consent. This includes:
Swimming and spa pools and their fencing
Retaining walls (some may be exempt)
Decks with a falling height of 1m
Fences over 2m high
Free-standing non-habitable buildings larger than 10m2
Plumbing and drainage work
Partial demolition of building, or demolition of detached building (more than 3 storeys)
Additions or alterations to existing buildings
Change of use (e.g. garage to granny flat)
Heating, including fireplaces
Ventilation and air-conditioning systems for commercial premises
Replacements if not strictly like for like and if the work goes beyond what can be defined as maintenance and repair
Click this link to read about what the Council requires a building consent for.
With renovation work, the majority will require consent as any changes to your home, for example structural changes or altering the exterior, will need to be inspected and signed off. This is another reason to choose Renovate Me as we are fully aware of what needs to have consent so you know you won’t have to deal with un-consented work further down the road!
Yes, you always need insurance. We provide Contract Works insurance for new home builds ensuring you can sleep easy. For renovations, insurance must be added to your existing homeowner insurance policy as we are not able to insure the renovation if we do not own the property.
We also hold Public Liability insurance. We can also arrange for a 10 yearCertified Builder’s Guarantee to ensure are covered on all fronts and receive the best quality going forward.
In conjunction with your designer, we will ensure your plans are submitted to Council. Here are the steps involved in getting your consent:
Step 1: Plans and ideas prepared
Step 2: Project Information Memorandum (PIM) applied for and issued
Step 3: Detailed plans and specifications prepared
Step 4: Building consent applied for and deposit or full fee is paid
Step 5: Plans and specifications checked for compliance, also known as processing the application (Council may request further information during this step). Council has 20 working days to decide to grant or refuse the consent.
Step 6: Building consent granted and issued
Step 7: Building work begins (building consents lapse if work does not begin within 12 months)
Step 8: Inspections during building process
Step 9: Apply for Code Compliance Certificate (CCC)
While we encourage client participation, it is not always necessary, and you can decide how involved you would like to be in the process. We can provide you with a choice of designers, and assist you as much, or as little as you wish, during the design phase plan your build. With our design and construction expertise, we are confident that we will provide you with a design that you will like and which will suit your needs and your budget.